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FREQUENTLY ASKED QUESTIONS

HOW MUCH IS THIS GOING TO COST ME?

Well, that depends. 

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We can offer a variety of forms of assistance.  One-on-one phone call consultations can be purchased in single or blocks of time starting at $50.  A basic award seat search using your parameters is $100. A round-trip award booking search with detailed instructions for every aspect of the booking is $200. Complex, multi-leg, RTW, stop-over laden bookings using multiple award currencies are quoted on an individual basis of stops.

WHAT IF WE DON'T FIND ANY THING THAT WORKS FOR YOU?

You owe us nothing beyond the initial consultation fee.

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It's that simple.  If we don't find a booking option that meets all of the mutually agreed criteria, you don't pay anything additional.

I NEED TO CHANGE MY BOOKING, NOW WHAT?

This is a tougher one to answer.  Fees are levied by the ticket issuer, so we can't give a definite dollar amount here.  What we can say is that we're NOT going to charge you $150 for every change you make *looking at you American Airlines*.

CAN YOU HELP ME WITH A DOMESTIC AWARD?

Yes. But it likely won't represent a significant value in the points to dollar spent ratio.  These sorts of awards are best suited for redemptions in premium cabins on medium to long haul flights, or hotel reservations for suites in or at exotic destinations.

ISN'T ALL OF THIS INFORMATION ON [INSERT NAME HERE] TRAVEL BLOG?

Yes.  I can also find YouTube videos on how to rebuild a vintage Rochester Quadrajet carburetor, or how to express the anal glands of my wife's maltipoo puppy.  We're the sort of people that enjoy putting the puzzle together, and the constantly changing rules that airlines and hotels throw at us is part of the fun. The sheer amount of information that is free these days is staggering.  Learning how to use it is the value that we bring to the table.

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